Online Live Courses

Dr Tina Weisser
Service Design Leadership Lab
Apr 30 - Jul 2, 2025
Course language:

English
Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.
MEMBER
NON-MEMBER

Julia Alberga
Facilitating Creative Sessions
TBC
Course language:

English
"Facilitating Creative Sessions" is a comprehensive course that prepares participants to lead effective group sessions in creative processes by teaching them essential facilitation skills. This course, designed for designers and professionals, combines theory, practical exercises, and feedback to improve facilitation techniques and soft skills.
MEMBER
NON-MEMBER

Thomas Brandenburg
Service Design Practitioner Curriculum (Training + Acc.)
May 8 - July 31, 2025
Course language:

English
The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.
MEMBER
NON-MEMBER

Dr Tina Weisser
The Design of Change: Essentials for Service Designers
May 22 & June 5, 2025
Course language:

English
Every service designer faces the same challenge: dreaming up great concepts is one thing, making them work in the real world is another. Why do even the best user journeys and service concepts sometimes falter? What holds your team back from turning ideas into meaningful impact? This course bridges that gap.
MEMBER
NON-MEMBER
Online On-demand Courses

Fiona Myles, Javier Garcia
Branding for Service Design with AI Tools
Recorded
Course language:

English
Why is branding important for service design? Join Fiona Myles and Javier Garcia in this on-demand course covering the key business considerations, principles and tools of branding for service design supported by AI tools.

Arash Golnam
Systems Thinking: The Yin and the Yang sides
Recorded
Course language:

English
Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.