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NEWS STORY

Service Design Practitioner Curriculum - Cohort 2021/22

Updated: Feb 11, 2022

We just wrapped the first edition of the Service Design Practitioner Curriculum on January 31, 2022, giving participants the opportunity to finalise their Practitioner Accreditation in the following weeks.


Now, we are glad to announce the first Cohort of Practitioners Curriculum Course!

A warm welcome to our alumni, central members of the SDN community, acting as ambassadors for new Service Design Practitioners sharing their knowledge and experience.


The Service Design Practitioners Curriculum aims to guide anyone who wants to learn the basics of service design - either a starting point for a career in service design or as a foundation to select service design teams.


As a fellow, you’ll build a solid foundation for your service design practice, gather theoretical foundations, methodological skills and practical experience, earn a recognised practitioner accreditation – and go on to carve out a service design career path.




Interested in this training? You can now pre-register for the next edition coming up in May/June. Let us know in the form where you are from and your preferred time frame and we will do our best to accommodate. Sign up here.


Get to know more about the programme >> SDN Academy


Financial Inclusion

We at the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. Please note that a supplemental list is also available for countries not registered within this index due to being territories of other countries or smaller independent nations.



Practitioner Accreditation

The SDN Accreditation Program is an independent certification confirming that you have met established criteria and competencies within the field of service design. Learn more about the Accreditation Process here.

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SELECTED UPCOMING COURSES

The Design of Change: Essentials for Service Designers

May 22 & June 5, 2025

SDNA online live course

Course language:

English

English

Every service designer faces the same challenge: dreaming up great concepts is one thing, making them work in the real world is another. Why do even the best user journeys and service concepts sometimes falter? What holds your team back from turning ideas into meaningful impact? This course bridges that gap.​

Branding for Service Design with AI Tools

on-demand course

SDNA on-demand curse

Course language:

English

English

Why is branding important for service design? Join Fiona Myles and Javier Garcia in this on-demand course covering the key business considerations, principles and tools of branding for service design supported by AI tools.

Journey Management

June 3-5, 2025

SDNA online live course

Course language:

English

English

Learn how to bring journey mapping from a simple workshop tool to an interconnected information system in organizations.

Service Design Leadership Lab

Apr 30 - Jul 2, 2025

SDNA online live course

Course language:

English

English

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

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