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NEWS STORY

Unlock the Power of AI for Your Service Design Practice

We’re thrilled to announce Create Your Personal AI Service Design Assistant, an interactive, two-part online workshop brought to you by Tina Weisser and Jesse Grimes. This course is designed to help you harness the potential of AI to supercharge your service design process.



Whether you’re tackling analysis, deliverable creation, strategy, or ideation, you’ll learn to build a personalized GPT assistant tailored to your unique needs. Gain hands-on experience, actionable insights, and an adaptable toolset to revolutionize your practice.


Designed for service designers, innovation leaders, consultants, and tech-savvy thinkers, this workshop empowers you to integrate AI seamlessly into your workflow. By the end, you’ll walk away with a custom GPT and the confidence to apply AI effectively to real-world challenges.


Who is this course for?

  • Service Design Professionals: Whether you're an experienced service designer or just starting out, this course will enhance your ability to leverage AI in your daily work.

  • Innovation & Strategy Leaders: Discover how AI can support team decision-making, streamline processes, and inspire innovation.

  • Design Thinkers and Consultants: Use GPT to enrich ideation, deliverable creation, and client interactions.

  • Tech-Savvy Problem Solvers: If you're curious about customizing AI for real-world challenges, this course will give you the tools to do so effectively.


Join us for this transformative learning experience and take your service design skills to the next level.


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SELECTED UPCOMING COURSES

The Design of Change: Essentials for Service Designers

May 22 & June 5, 2025

SDNA online live course

Course language:

English

English

Every service designer faces the same challenge: dreaming up great concepts is one thing, making them work in the real world is another. Why do even the best user journeys and service concepts sometimes falter? What holds your team back from turning ideas into meaningful impact? This course bridges that gap.​

Service Design Leadership Lab

Apr 30 - Jul 2, 2025

SDNA online live course

Course language:

English

English

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

Branding for Service Design with AI Tools

on-demand course

SDNA on-demand curse

Course language:

English

English

Why is branding important for service design? Join Fiona Myles and Javier Garcia in this on-demand course covering the key business considerations, principles and tools of branding for service design supported by AI tools.

Service Design
Masterclasses Series

Mar 14 - May 20, 2025

SDNA online live course

Course language:

English

English

An 8-week, 8-module, online accreditation course relevant for established service designers looking to widen their horizons, advance their careers and increase their impact.

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