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High quality service design courses

delivered by experienced, SDN-accredited trainers, accessible to our world-wide community

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Upcoming courses & lectures
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Julia Alberga

Facilitating Creative Sessions

Jan 28 - Mar 4, 2025

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English

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Course date:

"Facilitating Creative Sessions" is a comprehensive course that prepares participants to lead effective group sessions in creative processes by teaching them essential facilitation skills. This course, designed for designers and professionals, combines theory, practical exercises, and feedback to improve facilitation techniques and soft skills.

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Taught by experts

Service Design
Masterclasses Series

Mar 14 - May 20, 2025

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English

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An 8-week, 8-module, online accreditation course relevant for established service designers looking to widen their horizons, advance their careers and increase their impact.

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Thomas Brandenburg

Service Design Practitioner Curriculum (Training + Acc.)

Jan 30 - Apri 17, 2025

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English

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The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

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Arash Golnam

Systems Thinking: The Yin and the Yang sides

on-demand course

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English

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Course date:

Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.

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Tina Weisser and Jesse Grimes

Create Your Personal AI Service Design Assistant

20 & 26 Feb 2025

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English

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An interactive, two-part online workshop to empower service design professionals to create their own personalized service design assistant using a custom GPT approach.

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Arash Golnam & Peter Horvath

Introduction to Systemic Design 2.0

on-demand lecture

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English

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Introduction to Systemic Design 2.0 - A roadmap for realising the power of systems thinking in service design.

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Academy News
Unlock the Power of AI for Your Service Design Practice

Unlock the Power of AI for Your Service Design Practice

By

SDN Academy

We’re thrilled to announce Create Your Personal AI Service Design Assistant, an interactive, two-part online workshop brought to you by Tina Weisser and Jesse Grimes. This course is designed to help you harness the potential of AI to supercharge your service design process.

Transforming Insights into Action: Join Our Journey Management Course

Transforming Insights into Action: Join Our Journey Management Course

By

SDN Academy

Journey maps are more than just tools for workshops. When properly structured and utilized, they become a powerful, interconnected system that fosters organizational growth and customer-centric transformation.

Give a Boost to Your Service Design Career with the Masterclasses Series

Give a Boost to Your Service Design Career with the Masterclasses Series

By

SDN Academy

We are pleased to announce the newest online course from the SDN Academy: The Service Design Masterclasses Series!

Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.

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All course trainers are SDN Accredited

and considered to be experts

in the field

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Our courses advance your professional development with new insights and tools

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Successful completion of courses is recognised with a certificate

from the SDN Academy

About the SDN Academy
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TESTIMONIALS

" This course opened up my eyes to service design thinking and the different ways to apply it. Service design thinking is not just for service designers! I'm excited to take away what I have learnt and apply it to my role to take the way I work to the next level! " 

"Service Design Practitioner Curriculum"
Course Participant

The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career.
 

Learn more about the SDN Academy

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