High quality service design courses
delivered by experienced, SDN-accredited trainers, accessible to our world-wide community
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Upcoming courses & lectures
Jesse Grimes
Service Design Foundations
Sep 9 - Nov 24, 2026
English
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Previously named the 'Practitioner Curriculum', our fully-refreshed 'Foundations' course is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.
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Fiona Myles, Javier Garcia
Branding for Service Design with AI Tools
on-demand course
English
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Why is branding important for service design? Join Fiona Myles and Javier Garcia in this on-demand course covering the key business considerations, principles and tools of branding for service design supported by AI tools.
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Arash Golnam
Systems Thinking: The Yin and the Yang sides
on-demand course
English
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Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.
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Dr Tina Weisser
Service Design Leadership Lab: Leading with AI
TBC
English
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Course date:
Leading (service design) teams is a challenging and demanding task, in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in succeeding in their roles. The role of AI as a support function will also be discussed.
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